Common IT problems in law firms
Slow workstations during hearings and deadlines
Case management software freezes, Outlook won’t load, printer goes offline — right when you can’t afford it.
Case files and documents with no verified backup
If a drive fails, client case files are lost. A backup that’s never tested is not a backup.
Unprotected access and ransomware risk
Shared passwords, no MFA, attachments opened without checks. The risk of a total lockout is real.
Slow network and devices that don’t communicate
Unstable Wi-Fi, unreachable printers, VPN dropping. Every device added makes it worse.
What we include
Dedicated helpdesk
Phone and remote support with agreed priorities. Tracked tickets, guaranteed response times, periodic reports.
Backup with restore testing
Local and cloud backup setup. Periodic restore tests to ensure your data is truly recoverable.
Security and access protection
MFA, managed antivirus, access policies, automatic updates. Protection of your firm’s sensitive data.
Network, server and infrastructure
Network setup and maintenance, Wi-Fi, NAS, shared printers, VPN for remote working.
How we work
Tickets and agreed priorities
Every request is tracked. We agree on response times and priorities based on your needs.
Fast remote + on-site when needed
We fix remotely what we can, and come to your office for the rest. Always in Rome.
Service report and recommendations
After every job you get a summary: what we did, what we recommend to prevent the same issue.
Prevention: tested backup and updates
We don’t wait for things to break. Verified backups, planned updates, fewer emergencies.
Partner services
Digital Solutions for Law Firms
PCT, PEC, digital signatures, electronic court filing and compliant archiving for lawyers.
Partner serviceDigital Signature Badges & Smart Cards
Badges and smart cards with digital signature certificates for professionals and employees.
Partner serviceServices provided in collaboration with partners.
Data privacy and security
Tracked and controlled access
Every system access is authenticated and logged. We apply the principle of least privilege.
Backup with restore verification
Your firm’s data is protected with automatic backups. We periodically test restores.
MFA and access protection
Two-factor authentication on email, cloud and remote access. Updated password policies.
What we need to get started
- Number of workstations and users
- Current email provider (M365, Google, other)
- Any NAS, server or network infrastructure
- Current backup status
- Open issues or urgent problems
This is all we need for the first free on-site assessment.
Frequently asked questions
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What kind of law firms do you support?
Solo practitioners, partnerships and STPs. We handle day-to-day IT: email, backup, security, networking and printers.
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How do you handle emergencies?
Priority remote support the same day. If needed, we’re at your office in Rome, depending on availability.
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Can you manage M365 for the entire firm?
Yes. Licences, users, shared mailboxes, OneDrive, SharePoint, MFA. Including migration from other providers.
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How do you protect our clients’ data?
Automatic backups with restore testing, MFA on all access points, managed antivirus, planned updates. All access is always tracked.
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What about PCT, PEC and digital signatures?
These are specialist services managed through our dedicated page: Digital Solutions for Law Firms.
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How much does it cost?
It depends on the number of workstations. Fixed monthly fee or pay-per-call. On-site assessment and quote are free.