Symptoms · Diagnosis · Solution
A clear process: we understand the problem, identify the cause, and fix it with precision.
The Problem
You have decided to replace your computer but do not want to lose your user data, or you want to have a data backup available in case of emergency.
- Common signs and what you notice
- What to avoid before bringing us your PC
The Assessment
Having a copy of your data is always advisable. In an emergency, it saves a great deal of time and avoids many complications.
- Quick checks + integrity verification
- Cost confirmation before proceeding
The Fix
The service includes a complete backup (where possible) of the PC user data to an external storage device, such as a USB drive or external hard drive, provided by the customer.
- Targeted service + final testing
- Handover and post-service advice
Warranty on All Repairs
Does your device show the same issue within 5 days of the repair? Contact us and we will fix it at no extra cost. The warranty resets with every service.
Related Services
Frequently Asked Questions
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Do I need to bring my own external storage?
Yes, the customer provides the external storage (USB drive or external hard drive). If you do not have one, we can supply it separately.
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How long does the backup take?
Generally 1 to 3 hours, depending on the amount of data. In most cases the PC is returned the same day.